Service Coordinator

SERVICE COORDINATOR

  • Job Opening: Service Coordinator
  • Location: Head Office
  • Job Type: Full-Time/Part-Time/Contract
  • Experience Level: Entry/Mid
  • Salary: Based on Experience
  • Application Deadline: NO

About the Role:
We are seeking a highly organized and proactive Service Coordinator to join our team. In this role, you will be the central point of contact for coordinating service operations, managing client communication, and ensuring smooth delivery of services. Your ability to juggle multiple tasks, prioritize effectively, and communicate clearly will be key to your success.

Key Responsibilities:

  • Schedule and coordinate service appointments and field operations.
  • Communicate with clients to confirm service details and provide updates.
  • Collaborate with technicians, engineers, or service teams to ensure timely service delivery.
  • Maintain accurate records of service requests, follow-ups, and resolutions.
  • Prepare service reports and track performance metrics.
  • Address and resolve client concerns efficiently and professionally.

Requirements:

  • Proven experience in a coordination, customer service, or administrative role.
  • Strong organizational and time-management skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in MS Office and service management software (if applicable).
  • Ability to work under pressure and handle multiple tasks.

Preferred Qualifications:

  • Experience in [industry, e.g., HVAC, IT, healthcare] services.
  • Familiarity with scheduling tools and CRM systems.
  • Bachelor’s degree or equivalent experience

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  •  A supportive and dynamic team environment.
  • Any other perks: Remote work options, paid time of, etc.

How to Apply: Please send your resume and a brief cover letter to info@exosysnetworks.com with the subject
line: Service Coordinator Application – [Your Name]

Enquiry

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