IT Services

IT services that keep your business running

Your operations. Our responsibility.

Modern businesses depend on technology every minute of every day. We help organisations run reliable, secure and scalable IT environments through infrastructure deployment, managed services, technical support and lifecycle management.

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  • 8,500+Field engineers
  • 35+IT services
  • PAN IndiaService coverage
  • 24×7Helpdesk & NOC
  • SLA-drivenResponse & escalation
Overview

Proactive IT management for a more productive tomorrow

From a single office to hundreds of branches across India, our delivery framework gives organisations one dependable technology partner for infrastructure installation, maintenance, monitoring and support.

We support enterprises, banks, manufacturers, retailers, healthcare and education organisations, government bodies, IT companies and growing businesses with end-to-end IT services.

Get Started See how we deliver
Team working on laptops around a shared desk in a modern office
Your IT operations in expert hands
  • Proactive monitoring
  • Faster issue resolution
  • Secure and compliant
  • Focus on your business
Industries

Technology services across industries

The same delivery model, shaped to the compliance, uptime and site pattern each sector works to. See all industries

BFSI Branch IT, firewall, network, endpoint and resident engineer support. IT & ITES Network, server, data center, cloud and end-user support. Manufacturing Plant networking, Wi-Fi, servers, CCTV and field support. Healthcare Secure connectivity, network infrastructure and endpoint management. Retail Multi-location support, POS infrastructure, networking and branch IT. Education Campus networking, Wi-Fi, servers, labs and endpoint support. Government & PSU Infrastructure deployment, technical manpower and project services. Telecom Field engineering, networking, data center and infrastructure deployment.
How it works

How we deliver IT services

Eight steps from first conversation to continuous improvement — with documentation and a named owner at each one.

Understand

We evaluate business requirements, locations, infrastructure and support expectations.

Assess

Existing infrastructure and operational challenges are assessed.

Design

A service model, resource plan and SLA are prepared.

Transition

Infrastructure documentation, asset records and operating procedures are established.

Operate

Our technical team delivers the agreed support services.

Monitor

Infrastructure incidents, service requests and SLAs are monitored.

Report

Management receives service and operational reports.

Improve

Recurring issues and infrastructure risks are reviewed to improve performance.

Key benefits

What changes once we run it

The operational difference organisations report after moving support, maintenance and monitoring onto one service contract.

Reduced downtimeFewer disruptions, so the business keeps running.
Predictable support costPlanned service models instead of unbudgeted call-outs.
Faster problem resolutionDefined response, resolution and escalation paths.
Centralised managementA single point of accountability across every site.
Infrastructure visibilityComplete insight into the assets you own and run.
Better user experienceEmployees stay productive instead of waiting on IT.
Fewer vendors to manageOne partner across multiple technologies and OEMs.
Scales as you growAdd sites, devices and hours without changing partner.
Our services

Every IT service we deliver

Thirty-five services across five groups. Take one, or hand us the whole estate.

Managed IT & support

Day-to-day operations run by our team, remotely and on site 01
Managed IT ServicesOutsource day-to-day IT operations: remote, onsite, NOC, helpdesk and monitoring. Remote IT SupportResolve everyday technology issues without waiting for an onsite engineer. Onsite IT SupportEngineers on site for the problems that need physical intervention. NOC ServicesNetwork operations centre monitoring, alerting and first response. IT Helpdesk ServicesA single point of contact for everyday employee IT support. Infrastructure MonitoringContinuous visibility into the health and performance of critical infrastructure.

Contracts & resourcing

Maintenance cover and technical people, on your terms 02
Facility Management (FMS)Outsource daily IT operations while keeping control of the environment. Annual Maintenance ContractProfessional maintenance and technical support throughout the year. Comprehensive AMCMaintenance support with covered hardware replacement in the contract scope. Non-Comprehensive AMCMaintenance and support, with replacement parts billed separately. Resident Engineer ServicesSkilled engineers deployed at your office, branch, plant or data centre. Field Engineer ServicesTechnical resources wherever your locations are, across the country. Break-Fix SupportFast technical action when something stops working. IMAC ServicesInstall, move, add and change work as offices and devices change.

Deployment & infrastructure

Projects that put the infrastructure in place 03
Network InstallationConnectivity for an office, branch, campus, warehouse or data centre. Server InstallationPhysical and logical server installation for offices and data centres. Firewall InstallationProtect the perimeter and connect users, offices and cloud securely. Enterprise Wi-Fi DeploymentReliable wireless across offices, campuses, warehouses and hotels. Rack & Stack ServicesProfessional installation of infrastructure inside network and data centre racks. Structured CablingCAT6, CAT6A and fibre cabling that reliable infrastructure begins with. Data Center MigrationCareful planning and controlled execution when critical infrastructure moves.

Lifecycle management

Keeping the estate documented, maintained and current 04
IT Asset ManagementKnow what you own, where it is and who is using it. Preventive MaintenanceFind infrastructure issues before they become unexpected failures. Multi-Vendor SupportOne support desk for infrastructure from many manufacturers. Project Deployment ServicesDeploy technology consistently across one site or hundreds.

Managed service packages

Ready-made and custom packages for ongoing management 05
Managed Service PackagesInfrastructure, implementation, monitoring and support in structured packages. Office360One partner managing everyday office IT infrastructure end to end. Managed Branch ITBranch networks run without juggling a vendor in every city. Managed Network ServicesMonitoring, maintenance and support for LAN, WAN and branch networks. Managed Security ServicesCentralised monitoring, maintenance and security operations support. Managed Wi-Fi ServicesReliable wireless without managing the wireless infrastructure internally. Managed Firewall ServicesSecure, current firewall infrastructure without handling every change. Managed Endpoint ServicesSecure, maintain and support desktops and laptops through their lifecycle. Managed Backup ServicesBackups that are available the moment the business needs them. Custom Enterprise PackageA service model built around an environment that does not fit a template.
Coverage

One IT partner across India

Organisations managing multiple locations often end up with a different provider in every city. We simplify that through centralised coordination and a nationwide field engineering ecosystem.

Our coverage includes

Support reaches the same standard whether the site is a head office or a single branch counter.

  • Metro locationsHead offices, data centres and corporate campuses.
  • Tier 1 citiesRegional offices and large branch clusters.
  • Tier 2 citiesBranch networks and plant locations.
  • Tier 3 citiesSmaller branches and retail counters.
  • Remote locationsProject sites reached through the field engineer network.

Support models

Mix the models that match each site's criticality and the SLA you need to meet.

  • Same-day support, depending on location and SLA
  • Next-business-day support
  • Scheduled preventive visits
  • Resident engineers
  • Project engineers
  • Remote support
  • Central helpdesk

Every model reports into the same central helpdesk and SLA dashboard.

Engineers on the ground across
  • Srinagar
  • Chandigarh
  • Delhi
  • Jaipur
  • Lucknow
  • Patna
  • Guwahati
  • Ahmedabad
  • Bhopal
  • Kolkata
  • Mumbai
  • Hyderabad
  • Nagpur
  • Bengaluru
  • Chennai
  • Kochi
  • Thiruvananthapuram
One SPOC. Multiple locations. Nationwide service delivery. Centralised coordination, with a single point of contact for every site you run.
Why ExosysNetworks

Why businesses choose us

An infrastructure company first — so the advice, the deployment and the support afterwards all come from the same team.

PAN-India technical coverageScale support across locations from one central service structure.
8,500+ field engineer networkTechnical resources across India for infrastructure and field support.
Single technology partnerReduce vendor complexity across multiple infrastructure technologies.
SLA-driven operationsService levels built around your response and escalation needs.
Multi-vendor capabilitySupport heterogeneous estates containing products from many OEMs.
Enterprise project capabilityMulti-location rollout, migration and deployment projects.
Direct service deliveryFewer service layers between you and the engineer.
Complete IT lifecycleProcurement, installation, monitoring, maintenance and refresh.
Engagement models

Engagement models that fit how you buy

Whether you need one engineer, support for 100 branches, an annual maintenance contract or complete infrastructure management, we can design a service model around your requirement.

Monthly managed service Ongoing support with a fixed monthly cost.
Annual contract (AMC) Comprehensive or non-comprehensive cover for the year.
Project-based For a specific infrastructure rollout or deployment.
Custom model Tailored engagement built around your requirement.

Request a service proposal

Tell us about your environment and our team will come back with a service model, resourcing plan and SLA.

Your details go straight to our services team, and a confirmation is emailed to you.

Looking for a reliable PAN-India IT service partner?

Talk to us about your infrastructure, support or managed service requirement — one engineer or one hundred branches.

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