Call Support
+91 7603053191Speak to the service desk to log a request or follow one up.
Call SupportContact ExosysNetworks Support
Need technical assistance? Connect with our support team through the appropriate channel.
Support channels
Choose how to reach us
Email Support
services@Send details, screenshots and logs. Quote your Ticket ID if you have one.
Email SupportWhatsApp Support
+91 7603053191For quick communication. Formal technical incidents should still generate a Ticket ID.
Chat on WhatsAppEmergency / Critical Support
P1 outageFor customers with applicable critical-support contracts experiencing a business-critical outage.
Emergency escalation
Request a callback
We will call you back
Tell us the best time to reach you and what it is about. If you already have a Ticket ID, include it so the engineer has the history in front of them.
- Callbacks come from the central service desk
- Technical issues are logged as a ticket during the call
- For a P1 outage, call directly rather than waiting
Callback request
Fields marked * are required.
Regional support
No need to find an individual engineer’s number
For PAN-India operations, every request runs through the central service desk and is handed on in the same order.
- CustomerOne number, one email, one desk.
- Central Service DeskLogs and prioritises the request.
- TicketEvery request gets a Ticket ID.
- Regional CoordinatorPlans the visit in your region.
- Field EngineerAttends and closes the call.
Critical Infrastructure Down?
Customers experiencing a P1 business-critical outage can initiate emergency escalation. Call the service desk, quote your Ticket ID, and the incident is escalated immediately under your critical-support contract.